Terms and Conditions


Acceptance of Terms and Conditions

As a user of this website, you acknowledge that any use and transactions you make is subject to our terms and conditions below, so please read it carefully. These Terms and Conditions govern your access and use of this website. By accessing or using this website you agree to be bound by these Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this website. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms and Conditions.

DRAGONFLY Printing Services reserves the right to make changes to this website and to these Terms and Conditions at any time without prior notice. You should review these Terms and Conditions each time you access this website.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an email to the email address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting dragonflyprinting@gmail.com. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.


All the terms and conditions and/or any transactions occurring online at www.dragonfly-printing.com or by phone are subject to the Philippine laws.  DRAGONFLY Printing Services is not responsible for the delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to lockdowns, war, riot, seizure, and embargo.   The tools available on www.dragonfly-printing.com to create artwork is the property of DRAGONFLY Printing Services and its affiliated companies.  The Buyer’s order shall be deemed an acceptance of the Seller’s terms.  The Terms and conditions shall in all respects be governed by the Philippine law.


All orders are subject to acceptance by DRAGONFLY Printing Services. We reserve the right to reject any order at any time without recourse. We also reserve the right to change the price at any time even after we receive the order. 


Due to the nature of the product, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing to dragonflyprinting@gmail.com within two (2) business days after receipt of the merchandise. The merchandise will be subject for examination. We will replace only those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandle by the buyer or part of the order was used by the buyer and part of the order is being returned. 


DRAGONFLY Printing Services neither makes any explicit warranty nor imply or accepts any responsibility other than possible replacement of the products that Buyer is buying.  DRAGONFLY Printing Services may but does not guarantee the replacement of the defective product, or credit the amount of the purchase price. 


It is the sole responsibility of the buyer to arrange and settle for shipping with their chosen carrier if they did not opt for the In house delivery. DRAGONFLY Printing Services can arrange for shipping with the carrier on behalf of the buyer if the buyer requests for it. DRAGONFLY Printing Services will not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier.

Limitation of Liability:

DRAGONFLY Printing Services will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from anybody’s performance or nonperformance of our obligations.  DRAGONFLY Printing Services shall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic damages.  The Buyer agrees that the Buyer will not hold DRAGONFLY Printing Services responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against DRAGONFLY Printing Services and its affiliated company (S) on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person’s right to privacy or other personal rights.

*Dragonfly-printing.com is not liable for errors in the final product caused by the Buyer’s failure to follow proper artwork guidelines (see guidelines) and approval procedures. These are, but not limited to, spelling, punctuation and grammatical errors; low resolution or low quality graphics and images; variances in color from the conversion of Pantone or RGB colors to CMYK; errors in user-selected options such as size, quantity, paper and finish; incorrect files uploaded; incorrect file orientation; and cutting variances.

Cancellations and Refunds:

DRAGONFLY Printing Services and its affiliated company will not refund any money for the orders that were shipped or were cancelled after the order was being processed for any whatsoever reason the client may have.